If you’ve ever called our office, you’ve spoken with one of our 6 dedicated CSR’s! Customer service representatives work with the Account Manager team to provide the best customer experience for our Dealers and growers.
Learn a little more about each Burrus Customer Service Representative below and be sure to say hello the next time you stop in our office or call!
Meet Jennie Casey!
Jennie started with Burrus in September of this year. A Houston, TX native, Jennie now lives in Jacksonville, IL.
Jennie assists Burrus Account Managers Griffin and Jordan K. as well as their Dealers and customers. While she hasn’t experienced many different seasons with Burrus, she loves summer so the growing season might become her favorite!
Favorite Christmas Tradition: Christmas Eve dinner, gathering and letting the kids open one gift each.
Meet Judy Hall!
Judy has been a part of the Burrus team since 2014. Jacksonville, IL is home for Judy and her husband.
Judy assists Burrus Account Managers Glen, Jeff, Jim and Trent along with their Dealers and customers. Harvest is her favorite time of year at Burrus.
Favorite Christmas Tradition: Reading ‘Twas the Night Before Christmas to the grandkids.
Meet Deb Hoots!
Deb joined Burrus Seed in 2006 and calls Bluffs, IL home.
Deb assists our Missouri Account Manager team, their Dealers and customers. Deb’s favorite season at Burrus is harvest when we see the hard work pay off!
Favorite Christmas Tradition: Attending Christmas Eve services and driving around looking at Christmas lights.
Meet Ann Ratliff!
Ann has been on the Burrus team since 2011. She works closely with the Hughes family out of their Woodstock office.
Ann assists our Northern sales team Account Managers, their Dealers and customers. You may notice a theme, but Ann’s favorite time of year is harvest season!
Favorite Christmas Tradition: Putting up the tree and decorating it with my kids – not complete without music and hot chocolate.
Meet Jen Schmitz!
Jen joined Burrus Seed in October of this year and calls Meredosia, IL home.
Jen assists Burrus Seed Account Manager Quinn, his Dealers and customers. She’s waiting to make it through a full sales year to determine her favorite season at Burrus.
Favorite Christmas Tradition: As a kid, it was riding home from Christmas Eve services watching the skies for Rudolph’s nose with my grandpa (he always saw it, no matter what!). Now, it’s having my family all together and watching them open gifts – the reactions are worth the time put into finding the perfect things!
Meet Sheila Smith!
Sheila joined team Burrus in 2000 and lives in Fishhook, IL.
Sheila assists Account Managers on both our Northern and Eastern teams, their Dealers and customers. Her favorite season at Burrus is planting – a time of new beginnings and opportunities.
Favorite Christmas Tradition: Christmas Eve service at church and our Christmas morning breakfast with family.
Continue learning about Burrus Seed with our 12 Days of Burrus!